I hate mergers and acquisitions, the users/customers always get shafted.
]]>One commenter on the service blog asked a very reasonable question, though: why was the crashed HD not in a RAID?
The new project leader (well, new since JS-Kit took over) has a pretty good attitude, seems to have inherited a mess, and has been completely candid in his communications with irate users (including me) about the nature and magnitude of the problem. I just hope his candor doesn’t get him fired by the new owners, who may be a bit more, um, corporate than the previous ones. (I’m speculating; I have no evidence of that.)
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