The Treatment Of Veterans
This is a rant! You have been warned —
Last Fall my Mother had increasing problems doing the simple, normal things that everyone does in the morning. She was losing confidence in her abilities and was very annoyed as a result. She was entitled to the assistance of a home health aide paid for by the Veterans Administration. She didn’t really want to do it, but I finally convinced her to file the paperwork.
When the forms were filed we knew that it would be months before the VA responded, so we didn’t attempt to check on the status of the claim during the Winter. In the Spring we started to make inquiries, and things went downhill from there.
She got so frustrated that I got the paperwork and had her file the form to permit my brother to look into it, but they can’t find that form either. They have a website that is supposed to make all of this easier and more convenient, but with over three-quarters of a century of experience in the computer industry, my brother and I still don’t have the access we were assured was available at the site. How WWII and Korean War Veterans are supposed to use the site is a complete mystery.
Now, the system was held up long enough that Mother has passed without receiving the benefits that my Father paid for with over two decades of service that included two wars.
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May 7, 2014 3 Comments
