My Latest Challenge
My younger brother wanted to have the ability to establish video conferencing with me, so he bought me an iPad [a 4th generation Retina if you are an Apple person]. It includes a program [app] called ‘Face Time’ that accomplishes this task.
This has to be the most frustrating computer I have ever dealt with because of the huge barrier of assumed knowledge that they impose on the user. They don’t give you anything in the box but a card identifying the four switches and a reference to a website in small print on the other side of the card.
They don’t tell you that you need to have another computer up and running its e-mail software before you turn the device on, nor do they provide a glossary of the common terms that they identify with Apple specific names.
I found a book and will eventually figure this thing out, but it is totally annoying at the moment. With the money they charge for their equipment, they should at least include a DVD to provide the information to get the damn thing up and running to the point you can get all of the information you need to reach a web site to find out what’s going on.
May 11, 2014 19 Comments
