Service Interruption
A server went down for under an hour, but things are back to normal.
Sorry for any inconvenience.
On-line Opinion Magazine featuring annoyed rumblings from the leading edge of the Baby Boom firmly tied to a reality-based world.
Established: 21 November 2004
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5 comments
This is only the second outage I can remember in the year I’ve been hosted on NFS. Compared to the approximately weekly outages of my previous host, this is surpassing wonderful.
My site is also on the server that was down. Actually, it was “Out, Standing In Her Field” that was kaput, since my other two sites were running just fine.
NFS has its own blog, but I guess they don’t post messages regarding outages and other fun things. However, I rather suspected the problem was with them, not me.
Steve, you were up while I was down with Anya. I ran the diagnostics “wizard” and it gave me a 503 error on the blog, while my regular site was fine.
I sent them a support e-mail and they beat me by 4 minutes with a notification I was down because of a server.
Bryan, while both your blog and Anya’s blog were down, my blog was up only in the most technical sense: it was taking approximately 2-3 minutes to load my main page. My commercial site was a bit quicker, though still slow. After a short time, NFS was no longer hanging on your blogs; it was delivering error pages. I almost mailed you before mailing them, then thought better of it, phoned a friend in Houston and found that she could see my site with no delays at all. By then, you and Anya were both up and running again.
When I think of how my old host would have “handled” it… I’d have had to wait until the tech staff arrived in the office (while I listened repeatedly to advertising messages while on hold) and then persuade them that there was really a problem, or worse, on weekends, not infrequently wait for Monday… I am quite pleased with NFS. Every host has occasional server problems; some hosts aggressively pursue the necessary measures to restore service.
They e-mailed me to clear the trouble report and notify me of the repair. Embarq/Sprint takes three days to respond to e-mail complaints, and then it’s an autoresponder.